Last Updated 1 March 2026

Privacy Policy

1. Introduction

Welcome to The Best Digital Agency. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Data Controller: Suzanne Roberts

Email: info@thebestdigitalagency.co.uk

Website: www.thebestdigitalagency.co.uk

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: First name, last name, or professional title.
Contact Data: Email address and telephone numbers.
Financial Data: Payment card details (processed securely via Stripe).
Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and location.
Usage Data: Information about how you use our website, products, and services.

3. How We Collect Your Data

We use different methods to collect data from and about you including:

Direct interactions: You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, or email.
Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing patterns via cookies and social media pixels (Facebook, LinkedIn, Instagram).

4. Legal Basis for Processing

We will only use your personal data when the law allows us to. Most commonly:

Performance of a Contract: To provide the digital agency services you have purchased.
Legitimate Interests: For fraud prevention, marketing, and improving our website experience.
Consent: Where you have opted-in to receive our newsletter or accepted tracking cookies.

5. Third-Party Disclosures

We share data with trusted third-party service providers to run our business:

Payment Processing: Stripe (we do not store full credit card details on our servers).
Social Media & Advertising: Facebook, Instagram, and LinkedIn (for analytics and targeted advertising).
Hosting: Our UK-based secure WordPress hosting providers.

6. International Transfers

Some of our third-party providers (e.g., Stripe, Meta) are based outside the UK/EEA. We ensure they provide a similar degree of protection by using specific contracts approved for use in the UK, which give personal data the same protection it has in the UK.